Major Loss Claims

Expert Support for Comprehensive Recovery

When a major loss strikes, the impact can be overwhelming, both emotionally and financially. At W and R Fraser, we are here to support you through the complexities of large-scale property claims with the expertise, diligence, and care that significant losses demand. With our team’s extensive experience in major loss claims management, we offer a full range of services designed to secure fair compensation and restore your property to its original condition. From immediate emergency response to long-term project management, we handle every detail, allowing you to focus on recovery while we manage the logistics.

Our Approach to Major Loss Claims

Major loss claims require a unique approach, combining technical expertise, precise documentation, and strategic management to ensure a comprehensive recovery. Our team works swiftly to assess the damage, quantify the loss accurately, and guide you through each stage of the claims process. We liaise directly with insurers, coordinate emergency response, and manage the complex restoration process to ensure your property is returned to its full, pre-loss state as efficiently and smoothly as possible.

Our major loss claim services

As a Chartered Practice, we specialise in offering comprehensive support to our clients throughout the entire process of high-value claim reinstatement, commonly referred to as “Surveyor-led” claim management. This approach means that our experienced team of surveyors and dedicated office staff work closely with clients, providing guidance and expertise from the initial claim assessment to the completion of all restoration activities. Our goal is to ensure a seamless and efficient reinstatement process, easing the burden on homeowners during what can be a highly stressful time.

Our services are designed to address a wide range of substantial insurance claims, whether they result from events like flooding, fire, or significant water damage. Acting on behalf of the homeowner, we conduct a meticulous assessment of the damage to define the exact scope of work required to restore the property to its original, pre-loss condition. This includes not only scoping the necessary repairs but also managing the entire restoration process from start to finish.

Our responsibilities cover everything from designing and planning the reinstatement works to overseeing the tender process, where we invite contractors to submit bids for the project. Through this tender stage, we carry out an independent and thorough cost analysis of each bid, ensuring that our clients receive the best possible value and quality for the work to be done. Once the tender process is complete, we move into the Contract Administration phase, where we closely supervise the construction and repair activities on-site, regularly inspecting the work to ensure that it meets our high standards and adheres to insurance requirements. Upon completion, your contractor will provide the necessary certifications.

OUR PROCESS

How We Work

01.
Emergency Assessment and
Stabilisation

We begin with an immediate assessment of the damage, implementing stabilisation measures to prevent further loss. Our team coordinates with emergency services and contractors to safeguard your property and begin documenting the full extent of the damage.

02.
Comprehensive Documentation
and Claim Submission

Once the property is stabilised, we conduct a thorough analysis to quantify the full impact of the loss. Our detailed reports provide insurers with clear, factual information that supports your claim, helping ensure accurate and fair compensation.

03.
From helping to hire qualified contractors

We handle every aspect of the restoration process, from hiring qualified contractors to managing timelines and quality control. Our project managers oversee the work closely to ensure your property is returned to its full pre-loss state, with every detail managed professionally.

Why Choose
W and R Fraser for Major Loss Claims?

Major losses require a trusted, experienced partner who can manage the complexities of large-scale claims and restoration projects. At W and R Fraser, we combine industry-leading expertise with a dedication to client advocacy, ensuring your property is valued correctly and restored efficiently. With our support, you gain peace of mind, knowing that every aspect of your claim is managed by professionals committed to delivering quality, fairness, and transparency.

Get the Support You Need for a Full Recovery

If you’re facing a major loss, let W and R Fraser guide you through the claims process with clarity and confidence. Contact us today to schedule a consultation and learn how we can provide the expertise, advocacy, and hands-on management you need for a successful and comprehensive recovery. Together, we’ll ensure your property is restored to its full value.